FREQUENTLY ASKED QUESTIONS
Delivery times vary depending on your location and shipping method. Standard shipping usually takes 5-15 business days, while express shipping delivers within 3-7 business days.
Yes! We offer worldwide shipping to most countries. Shipping costs and delivery times may vary based on your location.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our carrier’s website.
We offer a 30-day return policy for unused products in their original packaging. If you receive a defective item, contact our support team for a replacement or refund.
You can reach us via email at support@yanbeam.com or through our Contact Us page. Our team is available Monday to Friday, 9 AM - 6 PM (GMT+8) to assist you.